Supervisor Order to Cash (referentienummer: 3418)

 Responsibilities

• Lead the sales back-office team in maintaining accurate and up-to-date sales agreements and service portfolio.
• Lead the accounts receivable team in building and delivering accurate and timely customer invoices. 
• Review invoices prior to issuance to ensure that they are correct, adhere to company policies, and are following contract terms and accounting standards.
  Drive and refine collections procedures and strategies to maintain and reduce Days Sales Outstanding (DSO).
• Oversee the application of cash receipts and posting. Actively reconcile payments and resolve any discrepancies in a timely manner.
• Coordinates the sales and Accounts Receivables team to resolve any customer billing escalations. Work with the accounting team to identify and reserve for bad debt appropriately.
• Evaluate, suggest, and manage credit limits for both new and existing customers and identify any credit risks.
• Establish and nurture robust relationships with customers to address billing inquiries proactively and facilitate prompt payments.
• Work closely with the revenue team on billing flows from Salesforce, and with the implementation team to coordinate on invoicing, in line with company service level agreements and terms and conditions.
• Compile and present comprehensive weekly accounts receivable reports to drive insights on aging, collections performance, and cash flow forecasting.
• Identify opportunities for process enhancement and automation within the accounts receivable domain.
• Spearhead, participate in, and execute initiatives to streamline workflows, increase efficiency, and elevate accuracy (inclusive of process changes and/or system migrations).
• Other duties or functions as may be needed and assigned.
• Perform periodical tasks relating to the function (reconciliation, reporting, and review)
• Assist with the coordination of Internal Audit
• Maintain Internal Control documentation in the best order